Our client is expanding their manufacturing, wholesale and retail operations supplying high quality products to the related market all over the world.
Due to continued success, development and expansion, a fantastic opportunity has arisen for a Sales and Marketing administrator to join our current administration team at our new offices in East Wellow, near Romsey, Hampshire.
We are particularly interested to hear from candidates with enthusiasm and marketing experience.
Key Responsibilities will include:
Taking telephone orders from both trade and retail customers.
Providing product advice and processing sales orders onto system (Profit Plus).
Dealing with customer queries relating to orders, stock, deliveries etc. via telephone and email whilst providing a superior level of customer service at all times.
Problem solving and chasing couriers and dealing with lost / missing or delayed parcels for UK and international parcels.
Processing and allocating back orders.
Administration and updating of databases and websites.
General office duties and assistance to the Office Manager and team.
Assistance with marketing activities through social media platforms, magazines and digital marketing channels bringing new, creative ideas and enthusiasm.
Proactively develop and deliver creative advertising campaigns and promotions with consideration to product launches.
Assist with managing Social media pages.
Identify product promotional opportunities.
Manage and build relations with sponsored riders, monitoring activity and ensure maximum social media exposure and interaction.
This is a very busy, fast paced environment and you will needto multi-task and work accurately under pressure and to deadlines. You will be reliable and hard working with a flexible attitude to work well with our existing team. You will need to manage and prioritise your workload effectively.
We are looking for someone who is computer literatewith a good working knowledge of Microsoft Office, Excel and Outlook. Full training will be provided on in-house computer systems.
The successful candidate will be organisedand articulate with excellent communication skills and a confident telephone manner. You will be able to answer email enquiries in a professional manner with excellent grammar and spelling.
Benefits include staff discount on products.